Frequently asked questions
How does your pricing software help me increase my revenue?
Our software, monitors a range of factors including seasonality, days of the week and local demand, to structure almost perfect pricing points for each night throughout the year.
What is the minimum contract length?
There is no minimum contract length – all we ask is you honour the guests that have already made future bookings in your property.
How does the check-in/check-out procedure work?
One of our friendly team members will meet your guest at the property and go through the inventory, making sure the guests are fully aware of how everything works. They will also be happy to assist with any tips your guests may need on where to go during their stay. We will provide a brochure for your property with useful information on the area and day trips etc. *Important! Check-out must be attended in person by the guest before their departure in order to go through a thorough inventory checkout process checking for lost or damage.
Where do you advertise my property?
When do I get paid?
Your statement and payments will be made to you the month following your guests departure.
Is my property covered by insurance?
We recommend all our properties take out Superhog insurance (€50 anually). The guest pay €12 a stay. SUPERHOG uses the latest technologies to dramatically reduce the risk for the home owner. It can reveal insights on the individuals and properties involved in the short-term rental industry that can not be found anywhere else.
What toileteries & amenities are provided?
We will provide white hotel quality bedlinen for every bed. Premium cotton towels, toilet roll, hand wash, high quality tea bags & coffee capsules.
What regulations do I need to be aware of?
Please refer to THE FACTS page.
What areas do you cover?
Do I have control over availibilty of my property?
Yes, you will have your own log in to manage your property calender. You can block out dates for your own use as and when required.